Mail Order

Direct links to online ordering for:

Coffee
Tea
Chocolate
Sugar
Gift Baskets
Merchandise

Please note:  If you are a wholesale customer or a new customer eligible for wholesale pricing, you should not order online - please call or email the order desk directly.

Mail order is available for any customer wishing to purchase Just Us! products large and small.  Customers looking to buy individual packages of Just Us! products must use Mail Order to place all orders.

Ordering: Order online at any time, or you can reach the Order desk directly by calling (888) 668-8436, via email to orders@justuscoffee.com, or by Fax to (902) 542-4436. Order Desk hours are 9am to 4:30pm Atlantic time Monday to Friday (excluding holidays). Your order will be confirmed via email when it is processed by the Order Desk.

Shipping:

All mail order shipping is sent via Canada Post. Shipping rates are provided automatically when ordering online, based on weight and destination. When ordering by phone you will be advised of the shipping amount. Please call if you have special shipping requirements.

We reserve the right to ship chocolate products only during favourable shipping/weather conditions.

Payment Methods:

All prices in CDN dollars.

Visa, Master Card & American Express accepted at time of order placement. All charges are pre-authorized at time of ordering. The actual charge goes through when the order gets packed and shipped or ready for pick up.

Customer Service : If you have any questions or comments regarding your order please let us know. Contact us by phone at (888) 668-8436 or email orders@justuscoffee.com

 

Return and Credit Policy

Please notify Just Us! of any errors (eg. damaged or missing goods) in your order within 48 hours of arrival. No returns or claims will be accepted after this time. Note with the delivery courier if your order arrives damaged.  When signing for order, make certain that all pieces are received.  If anything is missing, please let the delivery courier  know.

 

Thank you for purchasing Just Us! products and supporting Fair Trade.

Satisfaction Guaranteed!

Phone:  (888) NOT-THEM (668-8436)

Fax:  (902) 542-4436

Email:orders@justuscoffee.com